If you've made a purchase and have a question regarding the status of your bill,
use the submenus below to help you find the answers you're looking for.

I have purchased a subscription to a Website.
Under what name will the charge appear on my credit card statement?

The name or 'descriptor' of the company will appear as either, ccbill, or paycom.

I purchased a trial membership - will I be billed?

Your credit card will be billed the initial low cost price. If you do not cancel your trial membership prior to the end of the trial, then your credit card will be billed for a standard monthly membership on a recurring basis. Please refer to the terms and conditions of the Website that you joined for further information.

How do I cancel my membership?

You can instantly cancel your membership by clicking one of the links below.

Once I cancel my membership will I be billed again?

No. Once a membership is cancelled there will be no further billings.

I am having problems canceling my membership. What do I do?

If you've already tried using our automated forms, or don't have the proper information available, you may contact a customer service representative at billing@overedge.com. All request will be backdated to the date of your request.

How do I know that my membership has been cancelled?

You will receive an email cancellation receipt once you cancel. In order to receive this receipt, it is necessary that you use a valid email address when ordering a service or product.

How often am I charged?
Your account will be charged every thirty days from the day of the month you originally subscribed. For example, if your account was activated on October 15th, your credit card will be automatically charged again on November 15th.

If you tell us you want to cancel before that time, we will not renew your account in 30 days. Instead your account will expire on that date. For example, if you were activated on October 15th and we receive your cancellation on October 30th, your account will expire on November 15th.

How will this charge appear on my credit card statement?
Your credit card statement will be discreetly billed by either

or

"CCBILL"
(Click http://www.ccbill.com to cancel your membership billed as "ccbill")

We will be happy to assist you with any questions you may have regarding your account. There are several ways to contact us:

Email: Click Here